Supporting the systems communities depend on every day

Water infrastructure is essential to the health, resilience, and continued growth of our communities. As demand increases and aging systems require new investment, delivering reliable water supply, treatment, transmission, and reuse infrastructure requires careful coordination across environmental, regulatory, technical, and community considerations.

Hollaway works alongside water authorities, utilities, local governments, and engineering teams to help advance major water infrastructure projects from early planning and environmental review through permitting, public engagement, and implementation.

Our experience includes some of the region’s largest and most complex water infrastructure investments. We help project teams identify environmental constraints early, navigate state and federal requirements, coordinate with agencies and stakeholders, and communicate clearly with the communities and customers these systems serve.

Our Capabilities

Environmental Planning + NEPA

We help water infrastructure teams identify environmental considerations early and develop clear, defensible documentation to support project development, regulatory review, and decision-making.

  • Feasibility and environmental constraints studies
  • NEPA documentation (Categorical Exclusions, Environmental Assessments, and Environmental Impact Statements)
  • Section 4(f) evaluations
  • Section 106 and cultural resources coordination
  • Socioeconomic and community impact analyses
  • Hazardous materials initial site assessments (Phase I ESAs)
  • GIS and environmental data analysis

Natural + Water Resources

Our scientists evaluate the natural systems within and surrounding water infrastructure projects to help clients understand potential impacts, permitting requirements, and mitigation needs.

  • Wetland and stream delineations
  • Clean Water Act Section 404 and Section 10 permitting support
  • Protected species surveys
  • Migratory bird, eagle, and freshwater mussel surveys
  • Mitigation planning and coordination
  • State and federal agency coordination
  • Ecosystem restoration support
  • Field investigations and technical documentation

Public Involvement + Stakeholder Engagement

Water infrastructure can affect communities across large geographic areas and over many years of planning and construction. We help clients communicate why projects are needed, what communities can expect, and how people can participate throughout the process.

  • Public involvement, communications, and engagement strategies
  • Messaging and branding development
  • Stakeholder identification
  • Community, customer, and property owner outreach
  • Public meetings and hearings
  • Virtual and hybrid engagement
  • Elected official and agency briefings
  • Multilingual community engagement
  • Public comment management and documentation
  • Construction and project communications
  • Issues, crisis, and opposition communications

Creative + Digital Communications

Large water infrastructure systems can be difficult to see and even harder to explain. Our creative team turns technical project information into clear, accessible communications that help people understand what is being built, why it is needed, and how it may affect them.

  • Project websites and digital engagement platforms
  • Interactive mapping and informational presentations
  • Project videos and animations
  • Drone photography and construction progress documentation
  • Public meeting and hearing exhibits
  • Infographics, fact sheets, project collateral, and educational materials

Construction Environmental Compliance + Management

Our environmental support continues beyond planning and permitting, helping water infrastructure teams maintain compliance as projects move into construction.

  • Pre-construction environmental surveys
  • Environmental inspection and monitoring
  • Permit compliance support
  • Protected species and habitat monitoring
  • Construction-phase environmental documentation
  • Agency coordination and compliance support

Infrastructure at a Regional Scale

Water infrastructure projects often stretch far beyond the boundaries of a single site or community.

Major transmission systems can cross dozens of miles, multiple jurisdictions, waterways, neighborhoods, and environmentally sensitive areas. Reservoirs and water supply projects can require years of environmental review and agency coordination. And the communities investing in these systems need to understand not only what is being built, but why it is necessary and how construction may affect them along the way.

Hollaway understands that complexity.

Our team has supported major water supply and transmission programs across the state of Texas, combining environmental planning and permitting with the communications and public engagement necessary to move large, long-term infrastructure investments forward.

By bringing those disciplines together, we help clients see potential challenges earlier, communicate more clearly, and maintain momentum from planning through implementation.

Our Work

  • Surface Water Supply Project

    Hollaway supports the West Harris County Regional Water Authority and North Fort Bend Water Authority in the delivery of the 55-mile-long, 8-foot-diameter water transmission line from the City of Houston’s Northeast Water Purification Plant to the west Houston and north Fort Bend County regions. Hollaway serves the project with community education, engagement, crisis communications, and environmental permitting services.

Ready to move your project forward?